FAQs about National Home Nurse Please see below answers to a number of frequently asked questions about National Home Nurse. How much will I pay for a home visit? We work with many funding bodies including health funds and workers compensation insurers. In many instances they will cover the cost of your services. There are occasions where you may be required to pay us directly but receive a rebate from your provider. If you are a self-funded client, we will invoice you directly and you may pay by credit card or EFT. How long will it take for a Nurse to visit? Depending on where you live, our Nurses can often commence services the next day. What if it is an emergency and I can't wait? Our services include IV therapy, wound care and management of chronic diseases, we do not provide urgent medical care. If it is an emergency, call triple zero (000) immediately. How do I find out if you have Nurses in my area? We pride ourselves on clinical excellence and the delivery of exceptional service to patients. With services across Australian capital cities, we are constantly expanding our network and service delivery areas. Call us on 133 000 for further information. How do I request a Nurse home service? We accept referrals from GP’s, hospitals, health fund provides and insurance company case managers. You can also contact us directly to discuss your clinical care needs. What is Hospital in the Home? Hospital in the Home (HITH) is an acute care service available for patients who are able to be discharged from hospital and continue their clinical care in their own home. Health Fund providers will either cover the cost of your care or rebates may be available. Our HITH services can also be delivered under the supervision of your GP. Are National Home Nurses fully qualified? Our Nurses are all Registered Nurses and have current AHPRA registration. We ensure all our Nurses hold a current National Police Check and skills and experience relevant to your care needs. Is my personal health information safe? Yes. Please refer to our Privacy policy here. How can I give feedback? You can provide feedback by calling us on 133 000 or email us at info@nationalnurse.com.au.